Rental Policy

gowns manila

Rental Policy

A RESERVATION FEE of Php1500 per gown is required for every reservation. A full payment of the RENTAL FEE balance including the corresponding DEPOSIT FEE is due before the rental item(s) may be picked up and taken from the store.

Once you have reserved a gown. Any change of item(s) or cancellation will cause the RESERVATION FEE to be forfeited. Rescheduling is allowed up to Ten (10) days prior to pick-up date and is subject to availability, in case when the rescheduled item is not available at the preferred date, a change of item or a refund will be available to the customer, otherwise the RESERVATION FEE is NON-REFUNDABLE and NON-TRANSFERABLE.

Each garment rented has a rental period of 3 days only, and shall be returned on the 3rd day from the date rented unless specified otherwise by management of RoyAnne Camillia Couture. A daily penalty charge of P500.00 per day will be charged for each rental item that was returned past its return date.

The DEPOSIT FEE is a refundable amount given back to the customer after complete inspection of the returned rental items in good condition. Damages to the gown like tears, permanent stains, burns, and the like will be charged to the customer and will be quoted on a case to case basis, and may cause your DEPOSIT FEE to be placed on hold for Three (3) days. An Additional fee will be charged on top of the RENTAL FEE and DEPOSIT FEE if the item(s) rented are damaged beyond minor repairs or lost while in the customer’s possession.

A Valid ID must be presented for every customer who will sign this waiver form. Strictly NO Identification NO rental policy is enforced.

Returning the item(s) rented when it is due is your sole responsibility. Please be warned that when the item(s) has exceeded the due date for returns and we have not received nor successfully reached you in your given contact details. We shall then consider this as a deliberate action to not return our property and shall consider this as theft, rest assure that such cases will be dealt with accordingly.

By signing below, you agree to the service terms in its entirety. You accept ultimate responsibility for the payment, care and return of all the items and their components. The rental item(s) have been inspected by you and a RoyAnne Camillia Couture staff and in the precise condition as stated below.

Contact us for more information